General Information
As a recruitment company, Rise are committed to the highest standards of data protection. We make this statement in order to give you a clear understanding on what data we process, how we process it and what rights you have.
Purpose of Data Collection
As a recruitment company, our business relies on collecting and processing personal data. We will collect certain data from you for our commercial and business purposes. These include:
Marketing and advertising;
Providing you with our services;
Legal compliance;
Internal auditing and operational purposes;
Record-keeping.
Categories of Data
While providing our services to you, we will process the following categories of data (among others):
Your name and contact details
If you are a candidate, your work history and all other details contained within your CV
You may provide this data to us directly by contacting us about or service or applying to a job advertisement. On occasion may also collect the data from publicly available sources (including but not limited to your profile on a job board, LinkedIn, company website etc) in order to introduce our services to you.
Your Consent
When we obtain your data in relation to a particular role (such as through an application on this website), we will take this as your implied consent that you wish us to contact you in order to provide services for that role.
We will ask for your express consent before sharing the data with any third parties (such as forwarding your CV to the client, if you are a candidate). We may do this by telephone or email.
You have the right to withdraw your consent at any time. You can do this by emailing mydata@risetechnical.ca.
Cookies on this website
While you’re browsing, this website will place certain cookies on your device. The cookies help us to continually make our website better and improve the service we provide you with. We therefore believe there is a legitimate interest in the cookies being placed on your device and we process the data on that basis.
Cookies do not identify you personally and all data collected is anonymous - although they do help us to distinguish you from other web users.
Strictly necessary cookies
These are cookies that are required for the operation of our website. The cookies will expire by default once you stop browsing the website.
Google Analytics cookies
These cookies are used to collect anonymous information about how visitors use our website, including the number of visitors, the pages viewed and where they originate from. We then use this information to compile reports and to help us improve the website. The Google privacy policy has more specific information on these cookies.
You can remove the cookies or object to them being placed at any time in your browser settings, but please be aware that if you block strictly necessary cookies our website may not work properly. You can find out more information about how to change your cookies setting at www.aboutcookies.org.
Storing your data
Your data will be stored on our database, which is provided by Bullhorn. Depending on the nature of service we provide you with, your data may also be stored on our network drives and in our accounting software.
We will only collect the minimum amount of data required to provide our services to you. It will be afforded all of the necessary protections while in our care.
We will retain your personal data only for as long as is necessary and only for the. Different laws require us to keep different data for different periods of time. You can object to Rise storing your data at any time by emailing mydata@risetechnical.ca.
Sharing your data
Rise will never sell your data on to third parties. However, in order to effectively provide you with our services, we may have to share your data with our parent company in the UK.
If you are applying for a role with one of our clients, we will share your data with them so that they can progress your application. Once your details are on our database, we may also share your details and database record with LinkedIn in order to discover whether you have a profile and build a fuller picture of your work history. This will help us to match you to potential roles more accurately. If you wish to opt out of our sharing of your data with LinkedIn, please contact us on mydata@risetechnical.ca.
If you are a client, we will share your details with the candidate in order to properly inform them of the available job vacancy. We may also share your data with our auditors, accountants or government agencies when legally required to do so.
Your rights
Under federal law you have the following rights when it comes to Rise processing your data:
The right to know what information we hold on you, how it was obtained, how it has been used and whether it has been shared with anyone.
The right to withdraw your consent, whether express or implied, to us processing your data at any time.
The right to access your information and request that we provide you with copies of all of the data we hold on you.
The right to request that we correct and update the information we hold on you, if necessary.
Please be aware that in some circumstances we may not be able to completely delete your data due to our other legal obligations. We will always inform you when this is the case and provide you with a written explanation.
Complaints and Queries
If you wish to complain about this privacy notice or any of the procedures set out in it please contact the following:
Joanna Cross, Group Data Protection Officer
joanna.cross@risetechnical.com / +44(0)117 440 5990
Should you have any queries regarding the processing of your data or wish to exercise any of your rights, please email your request to mydata@risetechnical.ca.
We will endeavour to respond to all communications within 30 days of receipt.
