Job description
Customer Support Specialist (CSR)
Akron, Ohio
$21 p/h - $24 p/h + 401(k) + PTO + Vacation + Management Training + Career Progression + Great Company Package
Are you a recent Graduate or Junior Customer Service Rep looking for a stable position with excellent benefits, industry leading training and outlined growth potential?
On offer is a great opportunity to enter the world of customer service and work in an energetic environment with likeminded individuals.
This company are incredibly succesful and are looking for a Customer Support Specialist in line with their continued expansion. This position will allow for further progression opportunities also to Supervisor and Manager within the Customer Suppport department.
In this role you will be building strong, trust-based relationships with clients. As a key member of the Support team, you will be responding to inquiries, resolving issues, and providing solutions promptly and professionally. In addition, you will be collaborating with various teams to ensure seamless client experiences and maintaining accurate client records and information. You will receive on the job training on SAP and company products, ensuring your success!
This role would suit an individual looking to progress their career into a dynamic, client facing position that will sharpen their customer service mindset with progression to Manager.
The Role:
- Ensuring sales are being processed smoothly
- Collaborative and customer facing, working with sales and logistics
- Working with computer programs such as SAP and Microsoft excel
- Dynamic, fast paced role that allows for growth
- 9-6 Monday - Friday
The Person:
- Sales minded individual
- Organized individual that can prioritize tasks efficiently
- Previous detailed experience in Excel is a must
- Great communication skills
Key Words: Customer Service, Customer, Support, Specialist, Sales, Support, Specialist, Customer, Service, SAP, Excel, Microsoft, Order Entry, Represntative, Associate, Graduate, Business, Acumen, Microsoft, Skills
To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ryan Hughes at Rise Technical Recruitment.
Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
