Job description
Customer Service Advisor
Newcastle
Up to £26,000 (DOE) + Training and Development Opportunities + Discounted/Free food + Referral Programme + Socials
Do you have a background in customer service and looking for a new role within a well-established company that provides you with training and the chance to advance your skillset within the energy sector?
This company is a leading energy provider committed to delivering exceptional service and value to its customers. Specialising in gas and electricity supply, this is a great opportunity to advance your career within the energy sector and be able to grow alongside the business.
In this role, you will be responsible for addressing customer inquiries via phone, email, and live chat. You will resolve issues related to energy accounts, billing, and services, while providing clear and accurate information about their energy offerings.
The ideal candidate is an outgoing individual and somebody who is quick to build rapport with customers and co-workers alike, all whilst having a key focus on the company's high standards.
This is an excellent opportunity for a motivated individual to join a friendly, tightknit team to provide essential support to customers, whilst providing a great work life balance and regular team socials.
The role:
* Address and resolve customer inquiries regarding services and energy accounts
* Be a source of knowledge for new and existing customers
* Work collaboratively with the team to ensure customer satisfaction
The Person:
* Strong interpersonal skills
* Open to growth opportunities
* Ability to work in a fast paced environment
* Knowledge of the energy sector (Advantageous, but not essential as training will be provided)
Reference Number: BBBH240230
To apply for this role or to be considered for further roles, please click "Apply Now" or contact Grace Boniface at Rise Technical Recruitment.
Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
